Privacy

 – Updated June 19, 2016 to clarify email policy. –  

We are committed to protecting your privacy and maintaining the utmost discretion in our business practices. We never sell, trade or share your personal information with other companies for any purposes except those absolutely necessary in order to conduct your business.

Only authorized employees within the company on a need-to-know basis use any information collected from individual customers. We share your information with trusted third parties which we use to ship your order, process your credit card and keep you informed.

We constantly review our systems and data to ensure the best possible service. The United States Government has created specific offenses for unauthorized actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Information We Collect

We collect your name, contact and order information so that that we can fulfill your order and communicate with you.

Information We Share

We share your contact information with our shippers so that we can deliver your order.

Payment Information

We share your contact information with our credit card processor so that it may process your payment.

We do not collect or store your credit card information. Your credit card details are captured and encrypted directly by our credit card processor. We use one of the world’s leading credit card transaction firms, renowned for its security and fraud protection.

Email List

If you subscribe to our email newsletter or make a purchase, we will send you periodic information about sales, new products and product usage and care.

To do so, we share your email address with our email delivery service. We use a leading firm which encrypts your data and never shares it with anyone else.

If you wish to unsubscribe from our email list, click the unsubscribe link at the bottom of any email message. You will immediately and automatically be removed.

Cookies

We use cookies to keep track of the information in your shopping cart. No personal information is stored within these cookies.

Your Personal Information

Your data belongs to you. If at any time you would like us to delete any of your personal information on file, please email us at info@jimsupport.com or call 760-864-1600. Be sure to include your email address and full-name.

Age Restrictions

Our website may not be used by those under age 21.

Changes

Changers to our Privacy Policy will be posted on this page.